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iPhone "No Service" message


October 06, 2007
Most Popular | Hardware | Mac OS X | iPhone

NOTE: I've recently posted a better summary of how to troubleshoot this problem, with more fixes, and links to more information. I recommend you take a look at it before getting started: ["No Service" message on iPhone, part 2]


My iPhone started displaying a "No Service" message a few days ago. When it didn't go away, I called the ATT Wireless people. Here are the easy steps to cure the problem:




  • If you have a 3G phone, try this before trying the next steps (thank you Lindsay, Joe and Leonard!): Go to Settings: General: Network: Disable 3G. Then reset your iPhone.

  • Go to Settings:General:Reset.

  • Click Reset Network Settings

  • Enter your passcode if you have created one.

  • Click the red button: Reset Network Settings

  • The iPhone will take a minute to shut down, then it will reboot.
  • Hopefully, service comes back.

    While I was waiting for someone to help me, I started the process on the Apple Support site to get my $100 Apple Store Credit for early iPhone owners. As soon as the iPhone rebooted, the confirmation message came through. Nice way to check the connection!




    NOTE: December 28, 2008 - if you are here because your iphone stopped working TODAY (Dec. 28, 2008), AT&T is having problems in some states, probably related to the high winds. See this forum for more

    Posted by ellen at October 06, 2007 02:19 PM | TrackBack

    244 Comments

    Thanks! That worked for me too. The only thing that I might have done to trigger the bad behavior was spending all day yesterday in an area with no service.

    I spent a few hours in a No service area today and my phone never recovered! I tried this and it didn't work! Any other suggestions?

    This worked great. I had a no service message and it appeared as though the battery was dead. After resetting I have service and the battery is showing up as charged. Thanks for the post.

    Thanks for the helpful post! Ran the battery down today pretty low for it to function properly. This fixed it right away.

    Be aware that if you have a Wi-Fi connection set up, the settings will be set back to the default and Wi-Fi passwords etc. will be lost.

    you are effin' awesome.

    God Bless you thanx!

    Thanks so much for your help! I had missed so many calls and tried uninstalling my itunes because it wouldnt sync. You fixed it! Awesome!

    Rather than a data reset, I did a direct reboot (described in the iphone user guide)

    Press and hold both the Sleep/Wake button and
    the Home button for at least ten seconds, until the Apple logo appears.

    I did hard reset, but didn't work. Finally,
    I had to eject the sim card and reinsert it. That did it for now.

    awesome! it worked thanks!

    Yeah it works for a while then it did the same thing.

    Cheers mate this helped me instantly :)

    I did hard reset, but didn't work. Finally,
    I had to eject the sim card and reinsert it. That did it for now.

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