TheDesignspace
"Camera communication error" on Canon PowerShot camera


February 22, 2010
Most Popular | Mac OS X | Troubleshooting

I carry a little Canon PowerShot SD 990 camera everywhere. After all, you never know when you'll see something worthy of memorializing. But a consequence of my "shoot now, ask questions later" attitude is that memory cards fill up very fast!



A while back, I decided to handle the problem once and for all, and got a 32GB SD card. Most of the time only about 8 GB of it is really full, but sometimes if I shoot a lot of video clips, it can get higher.

This has caused several issues. iPhoto began crashing on trying to display the new images when I connected the camera directly. Switching to a card reader, the iMac (running Leopard) still had trouble sometimes mounting the SD card on the desktop. There were so many files in one folder, I was nearing some kind of ultimate limit for the OS.

Luckily I had access to another computer that was able to mount the card, and cleared it off. After that, I found that setting the camera to Auto Create a new folder daily fixed the problem:

(Menu button > Click the Tools tab > Select Create Folder > Auto Create > Daily).

A second issue came up much later, when a lot of those Daily folders had accumulated on the card. I connected the camera directly to the computer using a USB cable, but found only a "Camera Communication Error" message on the camera's display screen. There was no indication on the Mac that it knew the camera was connected.

Apparently there is a limit on either number of folders or total size of files that the Canon can handle. Deleting folders from the card using a card reader fixed that problem, and I'll just have to be more careful.

Posted by ellen at February 22, 2010 05:51 PM | TrackBack

22 Comments

YAY! Communication error now fixed on my Canon Powershot. thanks!

great explanation and solved my problem too =)

You just solved my problem! I erased about 12 images and the "connection error" message is gone and I am up and running!
Time to change my SD memory card.
Thanks, Stacey

You helped me solve my problem too, thanks for sharing! :D

it helped me too. i had the same "communications error" and when i deleted a few photos from my camera, it fixed the problem.

yesssss!!! thanks....solved my problem!!

You're the best!!

I use my canon everyday for business and I've lost a lot of time changing the card in other devices,changing cables changing even laptops before I finally found your post.

You've made the day!!!

Thanks

Thank you! This helped! I was really worried that my camera was broken! But its because I had close to 4000 pictures on it!

excellent post - still helping people all over the world over a year later ! including me, thank you !! :)

Yes - Helped me too, thanks! :)

Thanks !! I couldn't get my Xmas photos on my mac , I'm going to try this now !

Thank you so much. You are a legend. I was panicking about my camera and after reading your post I deleted approx 20 pics and am now able to reconnect. What a relief. Cheers Ann

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